Frequently Asked Questions About Our Cordless Lamps

Depending on the lamp, we have lab tested them from 18 hours with our Mini lamp models all the way up to 32 hours on our larger battery pack models (those times are without dimming).
Some brighter bulb options we sell for our large lamps will naturally pull more from the battery pack, decreasing the performance or "ON" time. Please read through our Parts section for all the details on each bulb and how it relates to your lamp model.
Our high-speed charger (included with every lamp) will have your battery ready to reuse in approx. 4 hours, 2 hours with our Mini battery.
All of our lamps use (include) a 12 volt LED bulb, not your standard 120 volt bulbs you find at the hardware stores. PLEASE do not use our included 12 volt bulb in a standard socket. If you need a bulb replacement or are curious about options, please see our Parts page or contact us.
No not really, please use only our 12V LED bulb. A traditional light bulb will not work with our lamps as they all run on a 12V system. If you have broken our bulb or need a new one (or looking for a possible brighter option), please see our Parts page or contact us.
Our 12V low wattage LED bulb has a nice warm glow and has equivalent output to a traditional 45W light bulb, but ours lasts over 50,000 hours in its lifetime and uses only 5 watts of power! Our larger lamps have brighter bulb options on our Parts page.
It is very simple and straight forward really, our user instructions can direct you, or see our YouTube video. Basically the battery is hidden in our base and is a simple plug and play, like a digital camera battery. If you need an extra battery pack or a replacement please see our Parts page or contact us.
Our products usually ships in 2-3 days from your time of order and ship FEDEX Ground, so you should receive it within 5-8 business days. We will e-mail you a confirmation number to track its status. NOTE our ceramics are custom built as ordered in our shop and take 2-3 weeks to deliver usually.
Please refer to our User Guide first and see the troubleshooting section. If you still are having issues, please contact us directly via: support@modernlantern.com We guarantee we will get your lamp working properly asap.
YES, we have a 30 day guarantee upon delivery. If for some reason you are not happy with your purchase or need to exchange for a different model, please just keep all the original packaging and reach out for the return/exchange process at: info@modernlantern.com
We also have an iron clad 1 year warranty. Regardless of the issue we will take care of it for you asap.
YES, we absolutely do. We offer discounts to the trade and you can apply online: Industry Partners
We even offer full custom projects for large volume orders. Just reach out!
Great, you are going to speak directly with the owners, and you can reach out to us at info@modernlantern.com or call 682 224-5351,we are here to help!