Y’all have exceptional customer service...perhaps the best we have ever experienced...much appreciated when technology seems to have relegated consumer interface to voice mail, text message and chat rooms...thanks for vauling your customers...
What a beautiful Lamp!!!! I live abroad and had a hard time deciding to buy it for two reasons: it was very expensive to ship overseas (even after Modern Lantern offered me a discount to encourage me to buy) and I was afraid that if I didn’t like it it would be difficult and expensive to return. Then a friend was coming to visit and offered to bring it with her. So, I took the plunge (after looking at the lamp on-line for 4 months) and bought the lamp on-line. I am so glad I did! It arrived well packed and undamaged and the instructions that came with it were clear and very helpful. It is perfect on the console table behind our couch and even though it is a bit modern looking, the antique brass fits our transitional style living room and compliments our two grandfather clocks. Thank you Modern Lantern!
At first glance the Abbey Cordless Lamp is amazing...then upon closer inspection I noticed small construction flaws. I contacted Modern Lantern and the owner NOT a worker-bee replied to my concern and provide options to fix the issue, WOW! I'll be back to purchase in the future just based on Modern Lantern's superior customer service!
These lamps worked perfectly for my needs